The Leading Service Provider to Scholarly Publishers and the Fastest Turnaround Times in the Industry
With comprehensive production management and issue- or article-based workflows, working with KGL translates to the right solution, at the right time, for the right price. Our full-service editorial and production offices both onshore and offshore, enable KGL to “right-shore” a solution that best aligns to publishers’ requirements.
We have deep experience in creating custom workflow solutions and are skilled at adapting to the unique and specialized needs of association publishers.
Record-setting Speed
KGL transforms your content from manuscript to composed pages with the fastest turnaround times in the industry. With our combination of onshore and offshore resources using Smart Suite®, shelf-time is reduced by up to 4 days.
Quality Assurance
We measure performance of our journal program utilizing standard KPIs that have been implemented across our journal publishing services portfolio:
- Dashboard and metrics
- Publisher-specific KPIs
- Internal feedback mechanism
- Analysis of author/PE corrections
- Customer feedback analysis/weekly reporting
- “Right first time” approach
- Rigorous analysis of errors to ensure a thorough understanding of the source of the error, including methods such as “5 Whys”
- ISO/ISMS certified operations
what our Customers say about us
Latest Insights
Since our last Essential AI Reading post back in October 2023, a number of exciting new titles have been released, offering all kinds of fresh perspectives on this rapidly changing landscape.
In this post from ORIGINal Thoughts, author Zen Faulkes addresses a commonly posited solution to the reviewer shortage—compensating reviewers.
We summarize our recent webinar titled 'Smart Contracts in the Age of AI,' aimed at helping society publishers understand this complex topic and grasp how the contract process is changing.