We have had the pleasure of working with KWF Consulting many times over the last ten years. We consider them a trusted go-to partner in developing and improving our journals program. The services that KWF has provided us are extensive – they range from reader-author-member surveys and bibliometric analyses for each of our journals to maximize submissions and citations; to assessments of our editorial and production staffing structure; to guidance for recruiting, assessing, and remunerating Editors-in-Chief; to launching an Open Access journal and other new products; to developing RFPs and analyzing bids from vendors to improve our institutional sales worldwide; to a comprehensive three-year project that produced a new strategic plan for our entire publications portfolio’s scientific and financial performance. In all cases, KWF staff worked efficiently and seamlessly with staff and Society leadership – including making presentations to our Board and committees — to meet the project objectives.